Shando Hayden
2023-12-27 23:28:08 GMT
Great customer service and products! I bought a battery under warranty and after a year it went bad and they replaced it for free after they tested it.
LeAnna Belt
2024-02-06 19:42:28 GMT
Bought windshield wipers for my 370Z, Yvette installed them fo me
Yvette was so nice and professional
Johnathan Perez
2023-11-21 10:16:07 GMT
I absolutely love this place. The employee named Jesus aka lil j in the streets is very knowledgeable about car parts. My engine blew out in the middle of nowhere and mr lil j came to the rescue in his oreily uniform with some meguiars ultimate wax.
Andrea Gholston
2020-10-10 20:26:29 GMT
The best...always helpful and knowledgeable. Had my battery swapped out today. Yesterday I called to order the unit I wanted and was informed of the best time to bring it in for the service. For women seniors this is a godsend and I highly recommend them.
Joe Lara
2021-10-14 02:07:00 GMT
I always do the same thing. I go to a different shop first, simply because it’s closer and I’m being lazy, but then after experiencing subpar service, I decide to leave and head here. Every single time I come here with a question, the associates are able to give me an answer. If they don’t know the answer, they are willing to admit they don’t know but go on to find the answer and make sure the situation I went in there for can be resolved. The service here is always friendly, they really do know their stuff, and they have gone to extremes for me to make sure a certain part gets to me. You can never go wrong at this O’Reillys
Jodie Campbell
2021-12-30 15:47:39 GMT
I give O'Reilly's in Vallejo on springs road a five because the staff are always helpful never condescending and are always willing to come outside and help with something on the car if it's basic and minor.
I also really appreciate the diversity of their staff especially the fact that there are women that work there and those women are on point and knowledgeable just as the men are. And as a woman I like to see that
Jasmine Carson
2020-09-07 02:41:15 GMT
We stopped here because we had a flat tire and didnt have a Jack. There is an employee named Brian who went way above and beyond to help a couple lost customers. He picked out the best product for the car at a great price point. After he spent quite a bit of time during a 100+ degree day to help us change the tire and give us tips and tricks. I want to give him a big thank you for seriously helping out others in needs and going way above and beyond what his job requires. Thank you!
Antonio Jaime
2020-09-12 02:01:52 GMT
They have your basic stuff there is lots of areas missi g product on the shelf I guess because people have 5 fingers. But you can find the items there and if they dont have it they can order it for you. Happy overall with the service.
Chelly Diver
2018-06-28 04:00:03 GMT
I definitely want to give five stars to an outstanding customer service representative Gabe. He definitely went out of his way to help me today when I was in a very tight situation with a part that I needed for my truck. Thank you again Gabe for great customer service with a wonderful smile.
INeed Money
2017-09-12 05:03:08 GMT
Needed new batteries... in the rain... Sucks!!! I had told the cashier that I was a disabled veteran and as I was walking back to my truck he stopped by with his personal car an gave me a ride to my truck. Above and beyond what I had expected!! He told me he was in the army and I told him I had been as well. The batteries fixed the issue and the crew made it easier to get it done!! Thanks again for your support and for serving our country!!
Wesley Sterrett
2024-03-03 02:36:25 GMT
Very nice people.
Crystal
2017-08-11 06:05:44 GMT
Great experience! Justin took his time to help me out with my battery which turned out that it needed to be replaced. Then a customer he knew pulled up and he asked his opinion on removing my battery and how about the customer removed my battery and installed a new one for me!!! Great Service!!! If it wasn't for Justin saying something to that customer I would have had to go to the Dealership and pay extra money. I own a 2014 Buick LaCrosse so if you've have had battery problems then you know what I mean!!!
Kyle Marshbank
2024-01-26 15:36:32 GMT
Always good servixes
Michael Bieber
2018-05-06 15:27:30 GMT
Very helpful staff and easy to find what I needed. They even were able to save me money by showing me a sale. Will definitely be back to this location.
Tim Woods
2016-11-16 04:27:36 GMT
This is one of three places I get parts for my vehicles. They have rental tools that are low cost or free upon return. Sometimes a deposit or creditcard authorization is required. It's not the fastest check out in the world but they generally have what you need or can get it quick.
Toni Hays
2019-07-29 20:20:14 GMT
Needed a new wiper so I stopped by. Got it installed and was on my way in around 10 minutes. Very helpful and nice. Very convenient as well.
Roxann (Blessed in the 707)
2022-05-07 06:10:46 GMT
The employees are always so friendly and helpful thank you very much for making my life easier
Russell C
2018-06-17 05:44:38 GMT
I love this place, the always have what I need and good prices but the staff is AMAZING! Super helpful and very knowledgeable and they all always have a great attitude!
No No
2022-05-18 16:52:09 GMT
There awesome always have the parts I need or even wen they don't the next store does
Carlos Rojas
2020-06-14 16:16:54 GMT
Go to Oreillys at least once a week, everytime receive great costuer service, very knowledgeable staff, their computer skills to find the difficult parts are amazing, prices very competitive just to mention Elvin, Ash, Jojo, kelly, are alway willing to help on the phone or in person definitely recommend this place.